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| Micromuse |
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 PARTNER PROFILE |
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| PANDUIT® Architecture for Converged Technologies |
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Company Background
Micromuse Inc. (Nasdaq: MUSE) is the leading provider of business and service assurance
software solutions. The Netcool® software solution provides organizations with the assurance that
their IT systems are supporting and driving profits 24 hours a day. Unlike traditional infrastructure
management systems, Netcool solutions provide realtime end-to-end visibility and accurate
troubleshooting from a business perspective. Such business intelligence allows organizations to
respond to problems quickly, streamline workflow processes and improve business uptime.
Micromuse customers include AT&T, BT, Cable & Wireless, Charles Schwab, Deutsche Telekom,
Digex, EarthLink, GE Appliances, ITC^DeltaCom, J.P. Morgan Chase, T-Mobile and Verizon.
Core Focus
By allowing customers to see what's happening throughout the infrastructure in realtime, Netcool
applications enable businesses to respond to problems before revenue-supporting services are
affected. Netcool applications install out-of-the-box, deploy rapidly and scale to the largest
environments.
Micromuse's flagship Netcool/OMNIbus™ application includes a library of off-the-shelf software
modules that allow customers to collect and consolidate information from more than 1,000
environments spanning applications, systems, voice and IP, cable/broadband, switches and
routers and enterprise management systems.
Shared Vision
Micromuse and PANDUIT have worked jointly to provide a combined solution for physical layer
management. By integrating Netcool and PANVIEW™ SNMP enabled hardware and software
technologies, network management is simpler and more effective.
Partnering to Shape the Future
The combined solution provides valuable information to help IT personnel resolve faults caused
by the physical layer of the network more quickly, improving overall network availability. This
helps organizations deliver on service level commitments more effectively and ensures that
network-dependent applications are more reliable. The partnership between Micromuse and
PANDUIT will help organizations reduce the mean-time-to-resolution of problems and further
manage down operations expenses.
Contact Info
For more information visit:
www.micromuse.com
www.panduit.com/ncg |
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